User Agreement

The Terms and Conditions (T&C.S) contained herein along with the Privacy Policy and Terms of Use form an Agreement regulating our relationship with regard to the use of DFPL’s ‘CAF5.com' Platform (Site) by you.

Please read this Agreement carefully. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time. DFPL may add to or change or update these Terms of Use, from time to time entirely at the its own discretion. You are responsible for checking these Terms of Use periodically to remain in compliance with these terms.  Your use of a Site after any amendment to the Terms of Use shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions.

 

Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.

Definitions:
"Agreement" means the Terms and Conditions (T&C) contained herein along with the Privacy Policy, disclaimers and other policies displayed at our portal. It will also include references to this Agreement as and when amended, notated, supplemented, varied or replaced.

“Site” means the CAF5.com online shopping platform owned and operated by Devashree Foods Pvt. Ltd., which provides a venue to the users of caf5.com to buy the products listed / displayed at CAF5.com.

“User/You” means and includes any Customer / Buyer / You (the person or any legal entity) who accept the offer for sale of the Vendor / Seller products, through ‘CAF5.com” by placing its order on this Site.

“Product/s” connotes the goods, services promoted / displayed on the Site and offered for any use / sale.

“ DFPL” means Devashree Foods Pvt. Ltd.

 

Online Purchases

 

The agreement between you and DFPL is subject to the following terms and conditions :-

1. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.

 

2. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of DFPL you agree to be bound by the Terms and Conditions.

 

3. All prices, unless indicated otherwise are in Indian Rupees.

 

4.By indicating User’s acceptance to purchase any product or service offered on the site, user is obligated to complete such transactions. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.

 

5. Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.

 

6. In a credit card transaction, you must use your own credit card. DFPL will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.

 

7. All items are offered only for the available supply.

 

8. Any request for cancellations of orders once duly placed on the site, shall not be entertained.

 

9. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the User placing the order.

 

10. Shipment/delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with DFPL.The Shipment /Delivery time is an approximate time mentioned  against each product. DFPL shall not be liable for any delay / non-delivery due to flood, fire, wars, acts of God or any cause that is beyond the control of DFPL.

 

11. The User agrees to provide authentic and true information. DFPL reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), DFPL has the right in its sole discretion to reject the registration and debar the User from using the Services available at this website, and / or other affiliated websites without prior intimation whatsoever.

 

12. DFPL will not be responsible for any consequential damages suffered by users from use of the products and services on this site. Our liability in all cases remains limited to the cost of the goods provided.

 

13.Partial delivery of product needs to be reported within 10 days of receipt of the product.

 

Cancellation / Refund Policy

 

Cancellation, on user’s request, may not be allowed, subject to the specific terms and conditions applicable to the type of product or service purchased.

All order/sub orders cancelled will be refunded as per the payment mode selected by customer except for COD/Chequepaymode, where refund shall be processed via Payorder/Demand-draft.

·  Delivery of orders would be done address specific not person specific.

·For reported defects on products with manufacturer's warranty the customer needs to contact the relevant service center of the manufacturer, respectively. DFPL shall not be held responsible for any refund claim in such a case from the customer.

·DFPL reserves the right to cancel any order placed using Credit Card which holds International Billing Address.

·Octroi charges may be levied on some products displayed on the site .These charges shall are not refundable and shall be borne by the customer.In the event of cancellation of the order the ,Octroi charges levied shall not be refunded .

 Returns Policy

 While we accept complete responsibility for the products we sell, we do not accept returns. Exceptions may be made, on case to case basis, for equipment and accessories not manufactured by us where the returns policy of the original manufacturer would apply.

 Should you have any quality complaint with regard to any product supplied by us, we would investigate the same and refund your money to the extent justified by our findings. All refunds will be as per the payment mode selected by customer except for COD/Chequepaymode, where refund shall be processed via Payorder/Demand-draft.

 

Disclaimer Of Warranties/Limitation Of Liability

 

USER ACKNOWLEDGES THAT THROUGH THIS SITE, THOUGH DFPL INTENDS TO PROVIDE HIGHEST QUALITY SERVICES TO THE USERS. DFPL DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, BUT SHALL ENDEAVOUR TO ENSURE USER FULLEST SATISFACTION.

DFPL SHALL NOT BE HELD RESPONSIBLE FOR NON-AVAILABILITY OF THE WEBSITE DURING PERIODIC MAINTENANCE OPERATIONS OR ANY UNPLANNED SUSPENSION OF ACCESS TO THE WEBSITE THAT MAY OCCUR DUE TO TECHNICAL REASONS OR FOR ANY REASON BEYOND DFPL’S CONTROL. THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE ENTIRELY AT THEIR OWN DISCRETION AND RISK AND THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THEIR COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.

 

Copyright & Trademarks

 

Registration

 

Registration of the User on the Website is Mandatory. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party's under ID and Password for any purpose whatsoever without proper authorization from such party.

User are responsible for the security of User’s password and for all transactions undertaken using User’s password through our service. User confirm that he/she is the authorized holder of the credit card or the original account holder used in the transactions under this Site. DFPL will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of user’s ID/password/credit card number/account details number for using DFPL’s Services.

The user also agrees and undertakes to immediately notify DFPL of any unauthorized use of the user's password or user ID and to ensure that the user logs off at the end of each session at the website. DFPL shall not be responsible for any, direct or indirect, loss or damage arising out of the user's failure to comply with this requirement.
The User also agrees to: (a) provide true, accurate and complete information about himself and his beneficiaries as prompted by the registration form ("Registration Data") on the Website; and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provides any information that is untrue, inaccurate, not current or incomplete or DFPL has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, DFPL shall have a right to suspend or terminate User's registration and refuse any and all current or future use of the Website and/or any Service.

Furthermore, the User grants DFPL the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the Services.

 

Indemnity

 

You shall indemnify and hold harmless DFPL and (as applicable) DFPL’s parent, subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement.

 

Termination /Suspension

 

DFPL reserves its right to refuse service, restrict, suspend, terminate your account; (Terminate this Agreement; Terminate or suspend your access to the Web Sites; Move, or remove any product or service that is available on or through the Services; Deactivate or delete your accounts and all related information and files in your account; Establish general practices and limits concerning use of this Site) at any time, in its sole discretion with or without cause, and with or without any prior notice for any violation of the Terms of Use. Upon such termination or suspension, your right to use the DFPL’s Web Sites will immediately cease. Once the User's registration or the Services are terminated, cancelled or suspended, any data that the User has stored on the Website may not be retrieved later.

The User agrees that DFPL may under certain circumstances and without prior notice, immediately terminate the User's user ID and access to the Website/Services. Causes for termination may include, but shall not be limited to requests by enforcement or government agencies, etc.

 

Relationship

 

None of the provisions of this Agreement, terms and conditions, notices or the right to use the Website by the User contained herein or any other section or pages of the Website and/or the Linked Sites, shall be deemed to constitute a partnership between the User and DFPL and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way. It may be noted, however, that if by using the Website, the User authorizes DFPL and its agents to access third party sites designated by them or on their behalf for retrieving requested information, the User shall be deemed to have appointed DFPL and its agents as their agent for this purpose.

 

Entire Agreement

 

The Terms and Conditions, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.

 

Headings

 

The headings and sub-headings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Service or the right to use the Website by the User contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

 

Communication with Users

 

DFPL reserves the right to communicate with Users regarding this site and User’s use of this site or any product or service purchased by User on this site.

 

Force Majeure

 

DFPL shall have no liability to you for any interruption or delay, to access the Site irrespective of the cause.

 

Governing Law

 

This agreement and each TOS shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Mumbai.

 

Terms & Conditions